In retail, it’s no surprise that customer experience is a primary source of competitive advantage. Store design, merchandising, pricing, and digital integrations all matter. But when customers decide whether to come back, they rarely point to operational systems or merchandising strategy. They remember how they
HR and Learning and Development leaders are under growing pressure to prove that leadership development actually delivers results. You’re expected to build better leaders, strengthen culture, and drive retention — all while working with limited time and budgets. In our recent article on Five Pitfalls
A Practical Guide to Turning Disagreements Into Collaboration Conflict is a natural part of organizational life. Whenever people with different experiences, priorities, and perspectives work together, disagreements will surface. The question is not whether conflict will occur, but how to handle it. Poorly managed conflict
Why so many leadership programs fall short—and what science reveals about the deeper challenges Leadership development is one of the most strategically important areas of investment for organizations. And it’s often one of the most frustrating. Despite years of effort, generous budgets, and genuine executive
When leadership teams invest in training, they expect results. They want to see people learning new skills, shifting behaviors, and delivering better outcomes. But too often, organizations overlook a deceptively simple question at the outset: How do learners feel about the training experience? This is
Conflict is an inevitable aspect of workplace dynamics, but not all conflicts are created equal. While some disagreements can fuel innovation and enhance problem-solving, others can erode trust and reduce team effectiveness. Two primary forms of workplace conflict—task conflict and relational conflict—have distinct causes, impacts,
Joyntly is excited to announce our participation in the 2025 Society for Industrial and Organizational Psychology (SIOP) Annual Conference in Denver this April. Our team will be presenting in two sessions that showcase innovative research and practical strategies for workplace development, with a focus on
Leadership, at any level, requires more than just managing tasks—it’s about inspiring, motivating, and guiding others toward achieving collective goals. Whether you are a seasoned leader or continuing to evolve in your role, success hinges on mastering a set of essential competencies that form the
In today’s rapidly evolving business landscape, the ability to identify and nurture high-potential employees (HiPos) is critical to maintaining a competitive edge. High-potential employees are those who consistently perform well, exhibit strong leadership capabilities, and possess the potential to advance into critical roles within the
Join us at ATD NE FL’s June Chapter Meeting where Joyntly’s co-founder, Dr. Sam Paustian-Underdahl, will present an innovative approach to soft skills development! In today’s talent development landscape, understanding and leveraging soft skills is crucial. Traditional training often uses a one-size-fits-all method, leading to
Transforming Workplace Skills Through Personality Development Personality tests, particularly for the Big Five personality traits—Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism (Emotion Regulation)—have historically helped businesses screen candidates during the hiring and selection processes. For instance, individuals high in Conscientiousness are often more effective for roles
In today’s fast-paced business environment, the concept of a growth mindset, coined by psychologist Carol Dweck, is crucial for both individual well-being and organizational success. A growth mindset—the belief that abilities and intelligence can be developed through dedication, hard work, and feedback—has profound implications for
Last week, Joyntly’s co-founders Kate Frear, PhD and Sam Paustian-Underdahl, PhD attended the 2024 Society for Industrial and Organizational (IO) Psychology Conference in Chicago. We had the privilege to not only present our recent findings on interventions to help employees more effectively manage workplace stress,
In the world of work, conflict is an inevitable occurrence. Conflict can arise due to differences in opinion, competing priorities, or interpersonal misunderstandings. How we handle conflict can affect work relationships and team performance. Effective conflict management is not just about resolving disputes; it’s about
A recent poll by Joyntly on LinkedIn revealed that 53% of professionals prioritized strategic thinking as the key leadership skill they wish to develop this year. This preference reflects the critical role strategic thinking plays in modern leadership, emphasizing skills such as analytical thinking, effective
Holidays bring a unique opportunity for leaders to reinforce the significance of religious diversity and inclusion within their teams. They reflect diverse religious and cultural celebrations, providing an ideal time to exhibit and strengthen inclusive leadership behaviors. Understanding the Importance of Religious Inclusion Religious inclusion
How often can you recognize how someone truly feels at work? Unlike toddlers, our colleagues don’t stop and announce, “I’m mad!” Instead, they tend to suppress their emotions, making it difficult to know how they feel. Imagine, though, how your workday might unfold if you
We all want to be happy at work, enjoy what we do, and feel valued and appreciated by our colleagues and managers. But how often do we take the time to express our gratitude and thankfulness for the good things that happen at work, or
When we first describe our personalized learning solution for leaders, people often assume we’re talking about coaching. After all, we provide leaders with personal soft skills development each week. Yet, after we say we can develop hundreds of leaders weekly, they wonder how we can
The works of emotional intelligence expert Daniel Goleman and vulnerability guru Brené Brown suggest that kindness and empathy are essential in the workplace and in leadership. Yet, certain popular media, like the dog-eat-dog world of “Billions” or the power plays in “Succession,” paint a business
In a corporate world that is constantly evolving, the success of an organization hinges not only on the task performance of its employees but also in the softer, more intangible aspects of their behavior that contribute to the organization’s social and psychological environment, known as
Contact us today to see how you can elevate your workforce with Joyntly's personalized workplace skills development software.
