In retail, it’s no surprise that customer experience is a primary source of competitive advantage. Store design, merchandising, pricing, and digital integrations all matter. But when customers decide whether to come back, they rarely point to operational systems or merchandising strategy. They remember how they
The financial services business wanted to strengthen its culture by broadening access to leadership development. 25% of employees used Joyntly’s personalized development platform, resulting in greater consistency in how people communicate and collaborate—day to day, across teams.
Quality Automotive Services, a mid-sized automotive services company with 2,200 employees, needed to strengthen the leadership skills of its 35 multi-unit operations leaders to fuel growth while maintaining its “fast and friendly” service goals.
HR and Learning and Development leaders are under growing pressure to prove that leadership development actually delivers results. You’re expected to build better leaders, strengthen culture, and drive retention — all while working with limited time and budgets. In our recent article on Five Pitfalls
One of the most powerful tools inside Joyntly’s leadership development platform is also the simplest: the Notes feature. Every week, as you complete personalized exercises tied to your current skill path, you have the option to add notes. Over time, these notes become more than quick
Dr. Sam Paustian-Underdahl, co-founder of Joyntly, recently presented at the SHRM Jacksonville September Chapter Meeting at the River Club in Jacksonville, Florida. Sam’s presentation introduced an innovative approach to soft skills development, highlighting the latest evidence-based methods for enhancing leadership and teamwork via personality interventions.
In today’s dynamic business landscape, the role of a leader extends beyond traditional management duties. Effective leadership now hinges on the ability to coach and develop team members, fostering an environment of continuous learning and growth. Historically, leadership was about command and control. Managers were
Imagine Sheila, once a passionate employee, working under Mike, her new boss known for his authoritarian style. Mike’s disregard for team input and empathy created a stifling environment. Over time, this toxic leadership eroded the team’s morale and engagement, leading to an atmosphere of fear
When we first describe our personalized learning solution for leaders, people often assume we’re talking about coaching. After all, we provide leaders with personal soft skills development each week. Yet, after we say we can develop hundreds of leaders weekly, they wonder how we can
A flight attendant smiles when asking an airline passenger to close his tray table before landing. The passenger has not finished his drink and says, “I’ll close it in a minute.” The flight attendant, growing frustrated but staying calm, repeats her request with the same
The works of emotional intelligence expert Daniel Goleman and vulnerability guru Brené Brown suggest that kindness and empathy are essential in the workplace and in leadership. Yet, certain popular media, like the dog-eat-dog world of “Billions” or the power plays in “Succession,” paint a business
Contact us today to see how you can elevate your workforce with Joyntly's personalized workplace skills development software.
